Eco Power Group
Eco Power Group

FAQ

What is your main product?

Eco Power Group delivers battery solution from cell to pack with complete product ranges and references.

Where are you and your factory?

Our overseas headquarter is located in Nanjing and factory is located in Wuhu and Hefei.

Do you have MOQ limit?

Yes, we have MOQ limit but it mainly depends on the purchased product and you are highly welcome to approach our sales team to answer your question.

Can you take care of the tailor-made battery solution and certification?

The tailor-made service can be offered upon request and we have the certification team to handle the test topic with the testing agency.

How about shipping and delivery time?

Eco Power can offer the effective shipping solution with long term cooperated forwarder.

The delivery time mainly depends on the purchase product and you are highly welcome to approach our sales team to answer your question.

What is your after-sales service?

The after-sales service is offered with the consideration and evaluation of both expected warranty and battery operation.


You are highly welcome to approach our sales team to answer your question.

Can I return the product?

The cargo cannot be returned unless it has not been shipped from the factory or the product has been determined by both parties to have serious quality problems that make it unusable.

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